Pallet Repair Services

Our Services

We provide comprehensive pallet solutions designed to keep your operations running smoothly:

Pallet Repair (Standard & Custom) Professional restoration of damaged pallets to usable condition, whether standard sizes or custom specifications.

Pallet Recycling Programs End-to-end recycling solutions that keep unusable pallets out of landfills and contribute to the circular economy.

On-Site Repair Services We bring our expertise directly to your facility, minimizing downtime and eliminating transportation delays.

Pallet Pickup & Delivery Convenient collection and return service throughout Quebec City and surrounding areas.

Inventory Management Solutions Strategic pallet management programs that ensure you always have the right quantity and quality on hand.

Heat-Treated Pallet Repair (ISPM 15 Compliance) Expert repair of export-certified pallets maintaining full compliance with international phytosanitary standards.

Understanding Pallet Repair: Pallet repair is the process of taking a pallet with broken stringers, damaged deck-boards, or structural issues and restoring it back to safe, functional condition. While a repaired pallet may show signs of previous use, it meets rigorous safety standards and performs reliably in demanding logistics environments – at a fraction of the cost of new pallets.

Why Choose Our Pallet Repair Service

Cost-Effective Solutions

Repairing pallets is significantly more cost-effective than purchasing new ones. Our clients typically see up to 30-40% cost savings compared to new pallet purchases. Maximize your investment and extend pallet lifespan by 2-3 additional cycles. Every dollar you save on pallet costs flows directly to your bottom line.

Environmental Stewardship & Sustainability

Pallet repair extends the life of existing pallets and prevents quality lumber from ending up in landfills. By choosing pallet repair, you actively participate in reducing waste and minimizing environmental impact. It's an eco-conscious choice that contributes to resource conservation – one repaired pallet at a time. Join the circular economy and demonstrate your commitment to sustainable business practices.

Quality Assurance

Our expert repair process adheres to the highest quality standards in the industry. Every repaired pallet meets or exceeds industry requirements for load capacity and structural integrity. All repairs are thoroughly inspected and quality-certified before delivery to your facility. We stand behind our work with confidence.

Fast Turnaround & Convenience

• Quick response time to all inquiries within 24 hours
• Same-day delivery available for local Quebec City orders
• On-site repair options to minimize operational downtime
• No need to ship pallets offsite – we come to you
• Flexible scheduling that works around your business hours

Experience & Expertise

With nearly 30 years serving Quebec City businesses, we bring unmatched experience to every project. Our technicians receive continuous training in the latest repair techniques and safety standards. We're proud members of the Canadian Pallet Council and maintain certifications that reflect our commitment to excellence.

Supply Chain Reliability

Keep your business moving smoothly and consistently. We prevent pallet shortages before they impact your operations. With over 10,000 pallets in inventory ready for immediate delivery, plus custom solutions tailored to your specific requirements, we're the partner you can count on when logistics matter most.

How Our Process Works

Inspection & Assessment

Every pallet undergoes careful inspection to identify damage, stress points, and structural weaknesses. Our trained technicians sort pallets into three categories: immediately reusable, repairable, or ready for recycling. This sorting process ensures we're providing the most cost-effective solution for each pallet.

Damage Classification

We classify damage by type and severity: - Broken stringers requiring stringer plugs or full replacement - Damaged deck-boards needing individual board replacement - Loose fasteners requiring re-securing with staples or nails - Minor cracks that can be reinforced - Structural damage requiring comprehensive reconstruction

This classification determines repair feasibility and ensures transparent communication about what's needed.

Professional Repair & Reconstruction

Repairs are executed using standardized methods, professional-grade tools, and quality workmanship. We use proper techniques that restore structural integrity, not just cosmetic appearance. Our technicians sign off on each repair, ensuring accountability throughout the process. We explain our methods in simple terms: damaged components are replaced, weakened areas are reinforced, and every pallet is rebuilt to perform reliably.

Quality Control & Final Inspection

All repairs undergo thorough final inspection before leaving our facility. We grade pallets based on repair type and final condition, providing you with clear information about what you're receiving. Our quality certification process guarantees that every pallet meets our rigorous standards – and yours.

Types of Pallets We Service

• Wood Pallets (Standard 48x40) – The industry workhorse for North American logistics
• Euro Pallets (EPAL Certified) – Standardized European pallets for international shipping
• Custom & Specialty Pallets – Unique sizes and configurations for specialized applications
• Heat-Treated Pallets (ISPM 15) – Export-compliant pallets for international trade
• Single-Use and Returnable Systems – Both one-way shipping and closed-loop pallet programs

Industries We Serve

• Manufacturing & Distribution – High-volume pallet needs with demanding timelines
• Warehousing & Logistics – Storage and distribution operations of all sizes
• Retail & E-Commerce – Fast-moving consumer goods and omnichannel fulfillment
• Food & Beverage Industry – Clean, food-grade pallets meeting health standards
• Electronics & Appliances – Careful handling for valuable, fragile products
• Automotive & Industrial Supply – Heavy-duty applications requiring robust pallets

Pallet Grades & Quality Levels

Premium Quality

Like-new condition with no visible damage or repairs. Ideal for export applications, retail-ready products, and situations where appearance matters. These pallets offer maximum load capacity and represent our highest quality tier.

Standard Quality

Good working condition with minor cosmetic wear acceptable. Perfect for warehousing and internal logistics where function trumps appearance. Standard grade pallets offer the best value for money – reliable performance at mid-range pricing.

Economy Quality

Functional and affordable pallets that may show wear and previous repairs. Great for one-way shipping, internal use, or situations where budget is the primary concern. Economy pallets deliver dependable performance when you need a cost-conscious solution.

Get Started Today

Ready to Reduce Costs and Boost Sustainability?

Get a Free Quote Today Contact us for a no-obligation assessment of your pallet needs. We'll analyze your usage patterns and recommend solutions that maximize value.

Call for Immediate Assistance We respond to all inquiries within 24 hours – often much faster. When your operations need pallets, we're here.

Request a Consultation Let's optimize your pallet management strategy together. Our experts will visit your facility and develop a customized plan.

We serve Quebec City and surrounding regions, with business hours Monday through Friday, 7:00 AM to 5:00 PM EST.

Why Quebec City Businesses Trust Us

Trusted Since 1995 – Nearly 30 years of reliable service to the Quebec City business community

Industry Certified – Members of the Canadian Pallet Council and certified in ISPM 15 heat treatment standards

10,000+ Pallets Ready – Extensive inventory for immediate delivery when you need it

Customer Testimonial: "All the pallets were in great condition, and the pricing was very competitive. They respond quickly and always deliver on time. We've saved thousands since switching to repair over purchasing new." – Manufacturing Client, Quebec City

Our Mission: We're committed to building lasting partnerships with Quebec City businesses through reliable service, quality workmanship, and sustainable practices. Every pallet we repair is a testament to our belief that smart logistics doesn't have to cost the earth.

Frequently Asked Questions

What makes a pallet repairable? A pallet is repairable if its core structure (stringers or blocks) is intact and damage is limited to deck-boards, fasteners, or surface components. Generally, if 60% or more of the pallet structure is sound, repair is feasible and cost-effective.

How long does pallet repair take? Standard repairs are typically completed within 2-3 business days. For urgent needs, we offer expedited service with 24-hour turnaround. On-site repairs can often be completed the same day.

Do you offer custom sizes? Absolutely. We repair pallets of any dimension, from standard 48x40 pallets to completely custom specifications tailored to your unique products.

What's the difference between repaired and new pallets? Repaired pallets have replaced components and may show cosmetic signs of use, but they meet the same load capacity and safety standards as new pallets. The key difference is cost – repairs typically cost 30-40% less than new pallets while delivering comparable performance.

Is pallet repair environmentally friendly? Yes, very much so. Pallet repair keeps quality lumber in circulation, reduces landfill waste, and minimizes demand for virgin timber. Each repaired pallet represents significant environmental savings in terms of carbon footprint and resource consumption.

Do you handle ISPM 15 certified pallets? Yes, we're fully certified to repair heat-treated pallets while maintaining ISPM 15 compliance for international shipping. We can re-certify pallets when necessary.

About Our Company

Founded in 1995, we've grown from a small local operation to Quebec City's trusted pallet repair and management partner. Our team brings decades of combined experience in logistics, woodworking, and supply chain optimization.

Our Commitment: - Quality workmanship on every pallet - Transparent pricing with no hidden fees - Sustainable practices that protect our environment - Local expertise serving the Quebec City community - Responsive service that keeps your business moving

We believe that smart pallet management is about more than just saving money – it's about building sustainable operations, reliable partnerships, and a better future for our community and planet.

Let's work together to optimize your pallet strategy. Contact us today.